Frequently Asked Questions

RAG stands for Retrieval-Augmented Generation, a technology that combines AI language models with your specific documents and data. Instead of relying solely on pre-trained knowledge, RAG allows the AI to search through your uploaded files and generate responses based on your actual content, which means alti finance can provide accurate, cited answers directly from your documents rather than general information.

Alti Finance runs entirely on private cloud infrastructure with zero external connections. Your files are processed locally on local hardware, and no data is ever transmitted to external servers, third parties, or cloud services. It's a completely air-gapped solution.

Alti Finance processes all major file formats including PDFs, Word documents, Excel spreadsheets, PowerPoint presentations, images, scanned documents, source code files, and technical documentation. It can extract text from handwritten notes and understand complex document structures.

Simply upload files directly through the alti finance admin panel. There are no integrations with external systems, all files must be manually uploaded to maintain complete security and privacy. This ensures your data never leaves the controlled environment.

No, alti finance does not integrate with any external systems or third-party platforms. This is by design to ensure complete data privacy. All files must be uploaded directly to maintain the air-gapped security model that keeps your data completely isolated.

Typical on-premise deployment takes 2-4 weeks depending on your hardware setup. Our team handles the complete installation on your infrastructure, including hardware optimization, security configuration, and user training.

Alti Finance requires dedicated GPU hardware for optimal performance. We provide detailed specifications during the sales process and can recommend hardware configurations based on your expected usage and file volume.

Alti Finance supports multiple concurrent users with role-based access controls. The exact number depends on your hardware configuration and usage patterns. We help size the system appropriately during deployment planning.

Chat mode is designed for business documents, reports, contracts, and general file analysis. Code mode is optimized for source code, technical documentation, and development-related files. You can easily switch between modes based on what you're working with in the settings.

Alti Finance uses advanced RAG (Retrieval-Augmented Generation) technology with models specifically optimized for document and code comprehension. It provides citations and references for all responses, allowing you to verify accuracy against source materials.

Yes, we offer white label customization for $10K per month, which includes custom branding and interface modifications. The AI can also learn your organization's specific terminology and document structures over time.

All alti finance deployments include comprehensive support via phone, email, and secure chat. On-premise installations include ongoing maintenance, security updates, and technical assistance from our dedicated support team.

Our base pricing is $250 per user per month with a 10 user minimum. For deployments over 100 users, we offer enterprise packages with additional features like dedicated support and custom software license agreements.

Alti Finance's private deployment model supports compliance with HIPAA, SOC II, GDPR, and other regulatory frameworks. Since all processing happens within your controlled environment, it helps meet data residency and processing requirements.

All deployments include comprehensive user training covering both chat mode and code mode functionality. We provide live training sessions, documentation, and ongoing support to ensure your team can effectively use the platform.

Yes, alti finance supports document processing and analysis in multiple languages, making it suitable for global organizations with diverse document collections.

Alti Finance is designed to scale with your needs. We can help you upgrade hardware or add additional processing power as your usage grows. The software architecture supports both vertical and horizontal scaling.

Since Alti Finance operates entirely on private infrastructure, all your data remains under your complete control. You can export, archive, or manage your files as needed. There's no vendor lock-in or external data dependencies.